How fast will I receive crypto after purchase?

Most transactions are completed within minutes. The exact speed depends on your chosen payment method and the activity on the blockchain network at the time.

Do I need an exchange account to buy crypto?

No. Ramp Network allows you to buy crypto directly and send it to your wallet without the need for an exchange account.

Can I use both custodial and self-custodial wallets?

Yes. Ramp Network works with wallets like MetaMask, Trust, or Ledger, as well as custodial accounts from major exchanges. You simply select your preferred destination at checkout.

Is buying crypto with Ramp Network secure?

Yes. Your crypto is sent directly to the wallet address you provide and is never held by Ramp Network.

What are the fees for buying crypto?

Fees depend on the payment method and your region. Ramp Network shows a complete breakdown of costs, including network fees, before you confirm your purchase.

In which countries is crypto available with Ramp Network?

Ramp Network supports crypto purchases across many regions worldwide, including the UK, EU, and US. Availability depends on your location and is shown at checkout.

BUY CRYPTO INSTANTLY,
DIRECT TO YOUR WALLET

Q: What payment methods does Ramp Network support for buying crypto?

You can purchase cryptocurrency using credit or debit cards, Apple Pay, Google Pay, bank transfers, and a wide range of supported local options.

Get crypto straight into your own wallet – no exchanges, no custodial accounts.Fast, secure, trusted by millions of users worldwide.

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BUY CRYPTO NOW WITH LOW AND TRANSPARENT FEES

Buy with any currency, swap across any chain, cash out anywhere. No extra tools, no third parties.

HOW TO BUY CRYPTO SECURELY

Choose your amount

Enter how much crypto you want to buy, or set the value in your local currency. Live pricing updates ensure you always see the current rate.

Make your payment

Pay with credit or debit cards, Apple Pay, Google Pay, bank transfers, or local payment services available in your region.

Choose your amount

Your crypto is delivered directly to your chosen wallet, whether it’s a self-custodial option like Ledger or MetaMask, or a custodial exchange account.

Buy Crypto.
Hold All the Keys.

We believe you should be in control of your assets at every step of the journey. We send your assets directly to your self-custody wallet with a custodial account you have to transfer out of.

MORE CHAINS, MORE ASSETS, MORE CHOICE

The fastest, smoothest way to top up your self-custody wallet.

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Seamless onboarding

Start in minutes

Live transaction status

Know exactly where your money is

Industry-leading success rate

More transactions, less friction

Real-time notifications

Instant updates on every step

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Everything you need to know about cutting edge crypto wallet.

We know having your account locked can be frustrating and we're here to help explain why this might have happened. Your Ramp Network account could be locked for a few reasons, usually because we've detected activity that doesn't comply with our Terms of Service.

As a global business in a highly regulated industry, compliance is very important to us, as well as keeping our platform safe and secure for all users. Our Terms of Service are designed to reflect this.

Some common reasons for locking an account include:

No longer meeting our eligibility criteria
Using a payment method that's not in your name
Using a shared crypto wallet address
Being located in a country that we are not able to serve
Your transactions are connected to activities like gambling, controlled substances, or other restricted services
Not paying our fees
Violating our Terms of Service
if we're required to do so by law enforcement, government, or regulatory agencies.

Please note that we may lock, suspend, or restrict accounts at our discretion, sometimes without notice. In some cases, we may not be able to provide specific details due to legal or regulatory reasons.

To avoid any issues with your account, we recommend staying updated on our Terms of Service and checking the cryptocurrency regulations in your country.

If you have any questions or concerns, feel free to reach out. We're here to help!

Terminated Accounts

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Unfortunately, our support team isn't able to reactivate accounts that have been terminated or provide details on why the account was closed due to compliance/legal guidelines. This means that even though we handle customer communications, we are not permitted to share any further details. We advise customers to stay updated with our Global Terms of Service and relevant cryptocurrency regulations to prevent potential access issues.

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When should I log a customer support ticket?

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A customer should log a support ticket if they have exhausted all other resources, including checking our Help Center articles, but have not been able to resolve their issue.

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How should I log a customer support ticket?

If you need assistance from our support team, follow these simple steps:

Visit our Help Center
Look for the green chat icon in the bottom right corner and click on it
Select "Send us a message"
Choose the topic that best describes your issue

Rampy, our friendly support bot, will then chat with you and try to resolve your query. If Rampy is unable to help, you can easily create a support ticket by:

Selecting the "Create a ticket" option
Provide the required details about your issue

Our support team will review your ticket and get back to you as soon as possible to address your concerns.

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Ramp Swaps Ltd
Ramp Swaps Ltd is a company registered in England and Wales under the company number 11850124, and registered with the UK Financial Conduct Authority (FCA) as a cryptoasset business. Ramp Swaps Ltd's office address is 81 Rivington Street, London EC2A 3AY, United Kingdom

Ramp Swaps LLC
Ramp Swaps is a limited liability company (LLC), registered as a money services business (MSB) with the U.S. Department of the Treasury's Financial Crimes Enforcement Network (FinCEN). Ramp Swap LLC's office address is 333 S. E. 2nd Avenue, Suite 2000, Miami, FL 33131. NMLS ID 2366547

Ramp Swaps (Ireland) Ltd
Ramp Swaps (Ireland) Limited trading as Ramp Network is regulated by the Central Bank of Ireland.Ramp Swaps (Ireland) Limited is a private limited company, with its registered office at 6th Floor, 2 Grand Canal Square, Dublin 2, DO2 A342 and registered no. 739533.

SOC 2 Type II Compliant.

BUY CRYPTO INSTANTLY,
DIRECT TO YOUR WALLET

COMPATIBLE WITH YOUR EXISTING SELF CUSTODY WALLETS

BUY CRYPTO NOW WITH LOW AND TRANSPARENT FEES

HOW TO BUY CRYPTO SECURELY

Buy Crypto.
Hold All the Keys.

MORE CHAINS, MORE ASSETS, MORE CHOICE

BUY CRYPTO FROM THE RAMP NETWORK APP

Need help? 
We’ve got you covered.

Download the Ramp Network App Today

BUY CRYPTO INSTANTLY, DIRECT TO YOUR WALLET

COMPATIBLE WITH YOUR EXISTING SELF CUSTODY WALLETS

BUY CRYPTO NOW WITH LOW AND TRANSPARENT FEES

HOW TO BUY CRYPTO SECURELY

Buy Crypto. Hold All the Keys.

MORE CHAINS, MORE ASSETS, MORE CHOICE

BUY CRYPTO FROM THE RAMP NETWORK APP

Need help? We’ve got you covered.

Download the Ramp Network App Today

BUY CRYPTO INSTANTLY,
DIRECT TO YOUR WALLET

Buy Crypto.
Hold All the Keys.

Need help? 
We’ve got you covered.